As I was going through the web, I found a
bunch of recalls about my Jeep that I never was notified about. I am upset and wonder what
you think I should do.
I'm quite sure you are referring to TSBs or
Technical Service Bulletins. Recalls are all together a different animal. TSBs are
put out by a car maker and they say:
This TSB applies to
vehicles made in STL during the month on June 1998 and the last six digits of the
VIN are between 101296 and 110895.
IF you have a clunk, from a start when the
vehicle is warm AND it happens just after your driver hits the throttle then happens
within the first 1 or 2 feet of travel, then lube the driveshaft slip joint with part#
Therefore unless your car is one of the ones
described AND you have the related symptoms, then this TSB is not for you. It is a
good idea to review the TSBs for your car, but you must match your verifiable symptom to
the TSB and related repair.
No car owner gets TSBs, they are written for
and distributed to service and repair staff although they are available in many places on
the internet. You can check the back of your owners manuals and many allow you to sign up
for TSBs and when they are distributed, you too will get a copy. Normally there is a cost
associated with receiving this information.
Remember, a TSB is a guess on the repair or
suggested symptom. Unless a Customer can demonstrate a listed symptom, we refuse to chase
our tails looking at a car's TSBs and seeing if they are applicable to the owners car. If
they insist, we will do whatever they want, for time and materials. That way we get paid
for a TSB search that turns up nothing.
My 1997 Suburban has maybe 100 TSBs but I
have found only one that is applicable to a symptoms I have and it was no help in
RECALLS are generally safety
related and like TSBs, they are car VIN (vehicle identification number) specific and date
and place constructed specific. But the car owner of record is notified if their car is
one of the listed cars, the car owner is instructed to take the car to the closest dealer
to verify the car has the concern and if it does, repair it.
For a complete list of recalls on your car,
go back to our main home page and click on the link for other auto repair web sites. Just
search for "recalls".
Back to FAQs Index
©1997-, Mark Salem, Salem Boys Auto, All Rights Reserved